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  • Home
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  • CHILDREN - Head Start
    • BCMW's Head Start
    • IL Head Start Association
    • Office of Head Start
  • ENERGY BILL HELP
    • Energy Bill Help
  • Sign Up through the State
  • Weatherization Info
  • Energy Savings w/ Ameren
    • Ameren Savings & BCMW
    • APPLY for Home Efficiency
    • APPLY - Mobile Homes
    • Market Development
  • Housing Support
  • Meals for Seniors
  • Miscellaneous CSBG Help
  • Office Locations
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the start of the 2027 LIHEAP energy assistance

What you need to know

The Illinois Department of Economic Opportunity (DCEO) has announced that BCMW Community Services (covering Bond, Clinton, Marion and Washington Counties) will be administering the Low-Income Home Energy Assistance Program (LIHEAP) which will start October 1st, 2026, and will run through August 12, 2027 or until funding is exhausted. 

October is a priority-based month for seniors (60+), disabled, households with kids 5 and under and households that are disconnected or up for disconnection, including propane with 25% or less in the tank. 

November 2nd, all other households can call for an appointment. 


The following documentation will need to be provided to complete the application: 

*Income for the last 30 days for all household members 18 and over
*Social Security Income for all age household members
*TANF payments
*Social Security cards for all new applicants
*Most recent gas and/or electric bills 

You may be asked for other documents based on the situation. 


Income Guidelines for Ameren and Liberty Utilities customers are 

1-$3990   2-$5410   3-$6830  4-$8250   5-$9670   6-$11090   7-$12510 


Income Guidelines for all other utilities are as follows 

1-$3441   2-$4500   3-$5558   4-$6617   5-$7676   6-$8735   7-$8933 


We close daily from 11:30am-12:30pm for the seniors to have their meal. 


For more information contact BCMW Community Services at 618 532-7388 *NOW* located at 308 N Locust St Centralia IL 62801. 

Download PDF

Energy Assistance for Ameren Customers – Warm Neighbors Cool

 

Households that do not qualify for LIHEAP due to income limits may still be eligible for assistance through the Warm Neighbors Cool Friends (WNCF) Program, administered by the Energy Assistance Foundation. This program provides financial assistance to help eligible Ameren Illinois customers pay their energy bills.

If you believe you may qualify, BCMW staff can assist you with completing an application.

Required documentation includes:

  • A valid driver’s license or photo ID
     
  • Proof of income for the last 30 days for all adults in the household
     
  • A copy of your current Ameren Illinois energy bill
     

Please note that this program is available to Ameren customers only and applicants must meet the program’s income eligibility requirements.

If you are interested in applying or would like additional information, please contact the BCMW office and a staff member will be happy to assist you.

Download PDF
Download PDF

ameren energy relief grant

PY 2026 Income Guidelines.

 This grant is for Ameren clients only. BCMW can pledge $150 per household for low-income individuals or families. There are some stipulations which are:

  • Must owe at least $250 on your Ameren account.
  • The service must be active (not disconnected)
  • Your income must match the liheap guidelines
  • Must have electric service (can be gas/electric)


Contact Wendi at 618-532-7388 Ext. 1120 or Holly at Ext. 1121

Ameren Rates Faq Sheet

Download PDF

BCMW is here to help!


Online Appointments Temporarily PAUSED


Program Year 2027  


  • October 1, 2026 - August 12, 2027
  • Heating assistance, winter crisis assistance
  • Beginning priority for persons 60+, the disabled, families with children aged 5 and younger, & disconnected/imminent disconnections


  • Or until funds are exhausted

BCMW Community Services

308 North Locust Street, Centralia, Illinois 62801, United States

618.532.7388 extension 1120

Hours (doors locked for lunch 11:30-12:30 daily)

Open today

08:30 am – 03:30 pm

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LIHEAP

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The Low Income Home Energy Assistance Program (LIHEAP)

helps eligible low-income households pay for home energy services (primarily heating during winter months).  Energy costs can place severe and continuing stress on a family’s budget. In some instances, households are forced to make painful decisions regarding which bills to pay and which necessities to survive without.  Illinois residents with a household income that does not exceed an amount determined annually by the Department of Commerce are eligible. Annual eligibility levels are determined based on available funding and may not exceed 200% of the federal nonfarm poverty level.  

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Check the status of your LIHEAP application
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Frequently Asked Questions

Frequently Asked Questions

Here are some of the most frequently asked questions answered from Illinois Department of Commerce and Economic Opportunity.

Low Income Home Energy Assistance Program (LIHEAP)

Percentage of Income Payment Plan and Budget Billing (PIPP)

Not in BCMW's service area?

Outside Bond, Clinton, Marion or Washington County in Illinois?  


Find your Community Action Agency here!

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BCMW Community Services

308 N. Locust Street, Centralia, Illinois 62801, United States

618.532.7388

Copyright © 2026 BCMW Community Services - All Rights Reserved.

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